Identifying Potential Usability Risk During Software Development Process
Keywords:
USABILITY, SOFTWARE PRODUCT, USABILITY RISKS, RISK MANAGEMENT, RISK IDENTIFICATIONAbstract
Usability is an important factor in ensuring successful and usable software product
development from a user's perspective. Ignorance and unawareness about the concept of
usability and failure to address usability during software development process will
affect user system acceptance which could lead to failure of software products.
Therefore, usability can be considered as a risk factor in achieving usable software
product. Unfortunately, there is still lack of proper definition, attributes and
management of usability risk during software development process. This paper presents
comprehensive study on the concept of usability risks, risk management and risk
identification techniques. The objective of this paper is to provide potential usability
risks that should be managed during software development process