SELAMAT, Nor Madihah; SELAMAT, Nor Fasihah; USMAN, Sahnius; MOHD IZHAR, Mohd Azri. Proposed New First Level Resolution by Telecommunication Service Operation Centre of Employing Robotic Process Automation. Open International Journal of Informatics, [S. l.], v. 10, n. 2, p. 172–181, 2022. DOI: 10.11113/oiji2022.10n2.228. Disponível em: https://oiji.utm.my/index.php/oiji/article/view/228. Acesso em: 19 apr. 2024.